Family Firot Moving INC
- USDOT number
- 1170948 ↗
- MC number
- MC542296 ↗
- Phone
- (330) 689-1900
- Fleet
- 2 trucks · 3 drivers
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Intrastate — hazmat
- Location
- 2156 GRAHAM RD, Stow, OH 44224
- In the registry since
- 2003 · 23 years
- FMCSA registration updated
- May 2003
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (15 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 15 reviews we've captured the full text of so far — out of 25 total reviews across Google & Yelp.
Customer reviews (25)
I wish I could give 0 stars! The owner Jamie is the rudest, most unprofessional, mean person I have ever dealt with. He shows up out of nowhere and starts yelling that certain items were “not on our list” and saying the movers aren’t moving that. They moved a little over half of our 3 bedroom house...
Family First is the best! Very friendly movers who made a difficult day so much less stressful. Came in under estimated time too! Hard workers. Highly recommend!!
We had used Family First for our moves 18 years ago and were highly satisfied with their service. We used them in October 2021 and were so dissatisfied with their service. We moved from a 4 bedroom house to a 2 bedroom apartment. Most of our stuff was put into storage. The move was supposed to take...
I used this company almost three years ago I was very pleased that I booked them for my current move they were my best movers I had ever had. I am sad to report that this move was the worst move I ever had. They quoted over phone 129 dollars per hour if I paid in cash. Day of move I was charged 136...
Driver called an hour after their arrival window had expired to tell me their prior move ran over and was "bigger than expected" and that they would be unable to do my move that day. Offered an insulting 10% off and rescheduled me for three days later. The office refused to return my calls. It was l...
Great staff and great business values. Very east to work with. Love how they support their local community and veterans. Overall great company!
We read this company's 10 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Bill higher than the quoteThe price went up on moving day or at delivery
6 reviews · latest 2024
“The final price was FOUR TIMES the original estimate we were given” 1★ · Yelp · Jan 2022 · Dee J. · See this company on Yelp →
“They quoted over phone 129 dollars per hour if I paid in cash. Day of move I was charged 136 dollars per hour.” 1★ · Google · Oct 2021 · Cathy H · Read the review →
“they cannot do the move for the quoted price and says I have to pay $1000 more” 1★ · Yelp · Apr 2018 · David G. · See this company on Yelp →
Damaged or lost belongingsItems broken, lost or missing during the move
5 reviews · latest 2022
“Carrying loaded furniture upside down - after we asked if they wanted them emptied or drawers removed.” 1★ · Yelp · Oct 2016 · Jeff P. · See this company on Yelp →
“When they opened the back of the truck the whole load shifted and everything fell over.” 1★ · Yelp · Aug 2015 · Jeffrey S. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 10 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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