Jones Delivery
- USDOT number
- 2163854 ↗
- MC number
- MC751885 ↗
- Phone
- (330) 434-7707
- Fleet
- 3 trucks · 4 drivers
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Intrastate — hazmat
- Location
- 1145 HIGHBROOK ST SUITE 403, Akron, OH 44301
- In the registry since
- 2011 · 15 years
- FMCSA registration updated
- Jun 2011
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (42 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 42 reviews we've captured the full text of so far — out of 43 total reviews across Google & Yelp.
Customer reviews (43)
Professional and efficient! These gentlemen get there, get it done, treat the piano with utmost care, and also respect the home environment - floors, steps, walls, etc. all treated with TLC.
I could not say more about how wonderful this company is. I booked a piano move for today, when they arrived at my house with the piano, I was asleep. They had to bring the piano back to the original owners house. They were kind enough to deliver the piano once I had woken up. They went back to the...
Easy to schedule, fair quote, and good communication on the day of the move. The move itself went smoothly. The movers were professional, efficient, and took good care of the piano. I would not hesitate to use them again.
Great company on time very professional
I work at a music store out on Tallmadge and I can truly not overstate how vital Jerry and his team are to operating our business. Multiple times a month, Jones Delivery treks back and forth, picking up and delivering pianos of all shapes and sizes to us and our customers and for something that req...
Great experience from my first phone contact to the piano move; I would hire them again. They were here on time, very professional, were careful with my piano as well as other furniture, and reasonably priced. Thank you!
We read this company's 9 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
3 reviews · latest 2018
“They dropped my piano from the back of the truck” 1★ · Yelp · Jan 2018 · Carisa T. · See this company on Yelp →
“They dropped my piano from the back of a truck. They took the pieces of the piano with them.” 1★ · Google · Jan 2018 · Carisa Harish · Read the review →
“These guys scratched my piano, soiled my carpet, damaged my walls, to start.” 1★ · Google · Jan 2014 · Zola Holmes · Read the review →
Bill higher than the quoteThe price went up on moving day or at delivery
2 reviews · latest 2018
“Movers refused to move the piano because I would not give an extra 100 dollars above phone quote” 1★ · Google · Jun 2018 · Robert Hoffman · Read the review →
“charged me 6.5 hours when they were only with us from 830 to 230.” 1★ · Google · Jun 2016 · Lisa Murray · Read the review →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 9 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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